You get to see this error when you are working with downloading the Roku software updates. For any network connectivity reason, the process terminates. As a result, you see Roku error code 005 on display. Read this post to learn how can you fix this error.
These error codes are the signals that occur in the Roku device. These error messages are displayed when there is an issue with the player. These codes are visible on the screen. This is how they make out which error is that you are facing.
With this, you will be able to know whether how are you going to resolve the issue. It is among the most common errors that you are going to face. The main issue why you are facing this issue is because there is an issue with the software update.
There can also be an issue with the network. This is why it is a must that your Roku must have a stable internet connection. If you see that the connection is not trustworthy, then you must see an error message stating Roku 005.
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Basic Troubleshooting to Resolve Roku Error Code 005
To fix Roku Error code 005; here are some prime checks that you should do;
- Turn off your Roku; box, T.V or Stick while removing the Power Cable.
- All lights on your Roku devices should go off.
- Turn off your router as well, while removing the power cable from the power socket.
- Give it a rest and wait for 4-5 minutes then plug back the power cable and turn on your Wi-Fi router.
- Let your router complete its reboot process; wait until you see all LED indicating ready status on the router.
- In the meanwhile check if your other devices can connect to the internet through your Wi-Fi router.
- Now restart your Roku device again by attaching the power cable to it and another end in the power socket.
- Now go to the main settings in the Roku device and connect your Roku to the Wi-Fi network again.
- Make sure you are connecting to the correct Wi-Fi network and providing the correct password.
- If required, Go to roku.com/link and complete the Roku Activation step.
Click here to get step by step instructions on using the activation code for Roku device activation.
Now, when all the connected devices have been rebooted. Doing this will most probably settle the glitches. Your Roku device would be able to perform as usual now. Moreover, the Roku software can be updated soon. That means Roku error code 005 will no longer bother you.
Unfortunately, if this doesn’t settle you for you; don’t lose hope. You can still try with some advanced level troubleshooting measures to resolve Roku error 005. Continue reading to learn more about this.
Advanced Troubleshooting Steps to Resolve Roku Error Code 005
Check out some fantastic advanced troubleshooting actions to fix Roku error code 005. Let’s review in details; what these are:
Use the Ethernet Cable
Using Ethernet cable mostly works to resolve the connectivity issue in most of the digital devices. Fortunately, the Roku device also has an Ethernet port in it. Here is how to work with this:
- Ensure your Roku device and the router are turned on and working well.
- Get an appropriate Ethernet cable to attach its one end to the Roku device and another end to router.
- Check if your Roku is now connected to the Internet.
Choosing Ethernet cable to get connected to the Wi-Fi network is the best option.
Check Roku Server status
Any problem at the Roku server end can cause temporary problems for you. Whether it is server update or server maintenance going on; you won’t be able to enjoy your stuff.
- Check online forums to see if you get such information from other users.
- Search Google to find updates about the Roku server.
- To check Roku server status; explore the google.
- The problem at Roku server end is not something the world can ignore; you will get updates for sure.
In such a circumstance, you are helpless; you can’t do anything to get Roku back on work. Sit back and wait until you get services from the Roku server end.
Examine Roku Network Settings
Roku has some restrictions to connect to the internet over specific standards of networking security protocol. To fix Roku error code 005, you should try to adjust your contemporary protocol settings. Do the following:
- Access your router admin interface.
- Go to the router’s settings.
- Check IP address settings. It should be identical to your router’s IP address.
- Also, check the “Wireless Security”; it should be WPAK2-PSK (TKIP).
Done with all these settings? Now restart Roku and try to connect it again to a Wi-Fi network. If you get internet access, that means Roku error 005 has been resolved.
