Are you facing Roku error code 009? and looking for a solution?
Means your Roku can’t be connected to the internet or Wi-Fi. Here we present the best solutions for the problem.
So if you are facing the same error while setting up your Roku device then we will help you troubleshoot it.
Table of Contents
What is Roku Error code 009?
When you see Roku error code 009 it simply means your device has successfully established with the router but not get connected with the Internet and Wi-Fi that means your device is not recognizing the Wireless signal for your network and start displaying error message as “Unable to connect to wireless Network” or “Not connected to the internet” or “Roku error code 009”.
What is Roku And how it works?
Roku is among the most popular server device, that provides no-stop streaming entertainment. There are many users worldwide who are very attracted to this smart device as there are many cool features and services it provides.
Not everyone is able to afford the smart TV that costs a fortune. Which is why a company like Roku exists for the users. Roku can be used for accessing various entertainment services like amazon prime video, MUBI, or Netflix. They can enjoy the best best of the streaming services without having to spend too much.
In order for the Roku to work properly, the user also needs to have a stable internet connection. You need to link the Roku with Router and it is then going to work seamlessly.
Roku Device Setup
First when you setup your Roku device, start connecting it to the internet or Wi-Fi. This process is simple such as you connecting any other devices to the internet as mobile, PC, your Alexa devices etc. This process is as simple as you think.
While you are trying to setup the Roku, make sure that your Roku is connected to the internet. This the process that is quite similar to the other devices that are connected to the router for internet connection.
- The first thing that you need to enter is the case sensitive password and then you will see that the internet connection will be established.
- After that, you are going to see that you will receive a message on the screen that will say that you have been successfully connected.
- This is going to help you furnish the device and attach it with the router.
- After that, try to check whether you are able to eliminate the Roku express error code 009 or not.
- If you are still facing the error, then you need to continue with the steps as mentioned.
Check if your internet or Wireless network name is displayed on the list of networks shown in the screen.
Reasons behind the Roku Error 009:
Slow internet speed:
One of the most common issues behind this kind of error is the slow internet speed. If you see that the internet is slow, then you will chrome across this error when you steam your Roku. in order to fix this, you need to fix the internet speed.
Faulty DNS cache:
DNS cache is a digital log that is stored in the browser history. It is going to help you quickly load the pages when you visit the website the next time. But there are at times when the cache will get affected and that is due to the online malware that will stop the internet connection.
When the router is misconfigured:
The router can be called the main source that will help you connect to the internet. If you see that your router is not configured properly, then you can easily face this issue on Roku. when you reset the router, it is going to help you out.
Distance between the device and the router:
There can be a massive distance between the streaming device and the router that will decrease the internet strength that will cause the Roku error code 009.
Due to ISP:
There are at times when some websites are blocked from the ISP. If this is the case, then you can face this error while you are streaming the particulate service on Roku.
In order to fix this, you need to contact your ISP for help.
How to Fix Roku Error Code 009 – Some Easy Ways to Fix
1. Put the Right Password:
There are few steps you should follow while setting up Roku devices and these steps also execute while connecting the Roku to an Ethernet port if available.
- First step is to enter the case-sensitive pass-code
- Then you see the wireless connectivity is established
- On the screen, a message is displayed as “Successful connection”
- The web broadband service will furnish the player equipment with access through the router.
If the above solution doesn’t work then you should ask your Internet Service Provider (ISP) to resolve Roku error code 009 for you, because it is the technical issue you are facing.
Whether it is a problem with the internet or with the router. On the other hand, there are some other solutions you can execute as well.
2. Change the Modem’s DNS Configuration Settings:
Once you are going to check the settings, you need to amend the configuration of DNS. after you are done with updating the firmware, make sure that you’re adjusting the ACL/MAC address filtering. The moment you are done with that, there is a need to adjust the security mode and modify then modify the DNS servers.
This might be the reason why you are facing the Roku 009 code. If you are not able to fix it with this step, then you can try the next step to .
3. Wrong Activation Code:
Well, one of the common causes that you are going to see that is responsible for the issue is entering the incorrect activation code. At the time of activating the Roku, there is a code that is provided to us and that is called as the activation code.
So it is recommended that when you are entering the Roku activation code, make sure that you are entering the correct code without any error.
4. Checking Connections:
Start advance connection checking to resolve the issue you are facing while connecting Roku device to the Internet and Wi-Fi network:
- Check your connection by just clicking on the “Settings” menu and then going to “Network”
- Under the “Network” settings you then click on “Check Connection”
- Now here you have to perform a 2-step test
- You will check the signal quality and connectivity for the network
- Then measure the connection speed and also check if you are coupled with the internet
- Then use the instruction on the screen if the Wireless signal strength is very poor
5. Clear the Roku cache to fix the Roku error 009:
- Press the home button that will help you access the Roku home screen
- After that press the home button 5 times and then press the up button, rewind two times, and fast forward twice.
- After you do this, the Roku is going to clear the cache from the device and is going to restart in 30 seconds.
6. Amid the Connection Checking:
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- While the connection checking, Roku tries to connect to the Wi-Fi or wired network
- If made, it makes an effort to connect to the internet
- Then you see a Green check appears for each successful connection
Note: For any reason, if a connection cannot be established a Red ‘x’ will appear
- When a green check appears for both the connections means your Roku device has successfully connected to the network and the internet.
- The strength of the connection then also check and the tested results will be published.
- The connection checks then end with a message “Connection check was successful”.
- This will display when both connection tests go well
- Message on the screen shown with an error code along the recommendation to improve it
At The End:
Then the last start reviewing the connection checks, ‘Settings’ then ‘Network’ and ‘About’ that help you review connection. Here you see the “signal strength” which should be ‘Excellent’ or at least ‘Good’.
The Internet speed should display good but if you see the strength of the signal is poor then you have to measure the wireless signal or check slow internet speed.
If you are unable to fix the issue then you can visit our website to know more!
