There are times when you are facing some issues in Roku such as the Roku error code 014. These are some issues that might require some troubleshooting steps. With these technical steps, you will be able to resolve these issues by yourself. Today, you are going to get the best guidance.
The error code 014 on Roku is very common and can be the major reason for other issues as well. This is the error that signifies that the device is finding it very difficult to connect with the internet connection.
The Roku device has been designed in such a way that it will automatically download and install the latest software whenever the Roku is connected with the internet connection. This is what indicates the software update failure on the Roku streaming device.
The failure as of the reason when the Roku device is not able to get the software update in order to connect with the Roku server.
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There are many reasons why you might have been facing these issues:
- When you have entered the wrong password for Wifi.
- When your device is placed far away from the router.
- You might have switched on the whitelist on your router.
- There might be an issue with the network settings in the router.
- When you see an antivirus or firewall blocking the access of Roku to the internet.
Let us now see the steps through which you will be able to resolve the issues in no time:
Switch off the Network pings:
Well, you can use the Roku remote in order to switch off the network pings. Then open the platform secret screen by following these steps. You need to press the home button at least 5 times and then press the forward button and then the play button and then the rewind button, play button, and the forward button continuously.
You can navigate through the platform secret menu and then press the disable network pings. This disabling the pings can easily resolve the local network error code.
Software-update:
Well, you must try to connect the additional network if it is not linked. Or you can try to use another attached device such as another smartphone or any other android device. You can easily verify the Wi-Fi hotspot and can link the Roku device of the user with that network.
Make sure that you try to connect the device directly with the ethernet cable that will provide you with the best speed when it is compared with the wireless connectivity. Also, use the Roku remote in order to open and unlock the secret screen for updating the software.
The series of buttons are to be pressed for the opening of the secret screen for updating the Roku software. The series of buttons are to be pressed for opening the secret screen by pressing the home key at least 5 times.
After that press 3 times and then the forward button and then 2 times the rewind button. After that user will be able to locate and select the updated software option. Before the update, the device is going to get it done by itself.
After that turn off the network pings settings even after the software program update.
This might help you resolve the Roku Error Code 014.
Restart the device:
Well, there are at times when the issue is nothing but just a glitch in the system. Thus, it can be resolved by restarting the device. In order to restart the device, you need to try and make sure that you switch off the device.
After switching off the device, you need to make sure that your device stays like that for approximately a minute. After the minute is over, make sure that you switch on the device and see whether you are able to resolve the issue or not.
If you are still facing the issue, then do not worry as our team of experts is going to help you out. They will provide you with the best solutions for the Roku error code 014.