Roku streaming devices, including TV, stick, and box, are a gateway to enjoy internet channels. At times the Roku stick may not work well or may not respond at all.
It becomes vital at times to troubleshoot the device with more advanced actions to get it back in life. There comes a situation when you may feel the Roku stick is attached to your T.V but Roku stick not working.
The first thing to try is, of course, restart both the T.V and the Roku stick. In case it doesn’t resolve the issue, then you should try some more troubleshooting steps.
Table of Contents
Continue reading to know what can you do to fix the Roku stick not working issues.
Solution1: Check for Power Status
There are chances that you have connected your Roku stick but haven’t checked the power supply status. In other words, any problem with the power supply or connection can result in this situation.
To inspect and handle this, do the following:
- Check that the power light/LED on the Roku Streaming Stick is ON and flashing.
- If the LED is not lit; your stick is not getting the power supply.
- Check and re-insert the power micro-USB is plugged into the power outlet.
- Ensure the power cable is also well inserted in the Roku.
- If everything seems good; check the micro-USB port for any breakage/damage.
- Also check the USB wire for any broken, twist, or loose connection.
Solution2: Loose Display Connector
Another element to inspect while managing the Roku Stick connectivity issue is the display connector. Do the following checks:
- Check the Roku Streaming Stick connection with the TV port. Make sure it is correctly connected to the Tv’s HDMI port.
- Remove and attach either side of the HDMI cord to assure that it is locked in well.
- Also inspects the Tv’s input settings. It should be set to the supportive HDMI port.
- Use T.V remote to check the currently set “Input Method” and change it if required.
Solution3: TV Remote Not Synced
Another issue that counted the culprit for this situation is the Tv remote. If your Tv remote is not synced correctly with Roku, then your streaming stick might not work on TV for remote make the following checks:
- Check if the remote batteries are not dead.
- Check if the batteries inserted are corrosion.
- Ensure buttons on the remote are working well and not jammed.
Maybe with time remote lost its connection with the device. If your remote has power, but it is not responding to the Roku streaming stick, simply, resync the remote with the Roku device.
Solution4: Reset Roku Stick
If nothing from the previous suggestions worked for you. You should reset your Roku streaming stick. Like other digital devices; Roku stick also can Soft reset and hard reset.
Soft Reset Roku Stick
Assuming you can access the Roku menu on the tv, do the following:
- In the main menu, go to “Settings” options.
- Select the “Advanced System Settings” option.
- Click on the “Factory Reset.”
- Enter the activation code on-screen.
Roku will provide you a code to complete this process. Further, it may ask for pressing some buttons. Follow the on-screen instructions to send Roku stick back to factory settings in a short while.
Hard Reset Roku Stick
The Roku’s hard reset is the ultimate option to reset the stick, box, or Tv. Though hard reset is considered as a strong hit s good to take such step in a highly problematic situation.
Here is how to hard reset the Roku stick.
- Locate the “Reset Button” on the Roku device.
- Long press the “Reset Button.”
- Keep pressing until your device turns off.
- Hold pressing until the Roku logo appears on the screen again.
After resetting hard; you need to setup Roku stick again from scratch. To make your endeavor work, restart your TV as well.
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