Have you ever faced an issue such as Roku error code 013.50 while you were having a good time with your family? Well, do not worry as we will today resolve this issue with some easy steps.
In order to resolve this issue, you need to understand why this issue is happening in the first place. Knowing the causes will give you the steps to resolve.
If you are wondering whether this is possible, just keep on reading and you will know all by yourself.
This is the issue that is related to the ethernet cable. When the router is working, you need to check whether the cable is properly connected or not.
Here the issue is the ethernet cable. When you know that this is the issue, you will try to re-insert it or change the port in order to try and resolve the issue. That way you are going to try something.
This is why having to know the causes will help you resolve this issue. Most of the time, when you restart the device, it is going to resolve the issue. Well if you are still facing the Roku error 013.50, then do not get frustrated as we have got you.
Table of Contents
We are bringing you the guide to resolve the issue. Let us first discuss more causes of the issue:
Causes of the Roku error code 013.50:
- There might be a case where you might have been entering the wrong login information which is not at all correct.
- Also ensures that the Wi-Fi is in range or out of range.
- You might have been using the Roku for a long time which is why the operating system needs to be restarted.
- It can also be a system where you are using the wrong IP address.
How to resolve the Roku error code 013.50?
Update the software:
Sometimes when you have not update the Roku, you are going to face this issue. Make sure to pick the remote and then press the house button at least 5 times. After that, you need to press the fast forward button at least 3 times.
Then, press it at least 2 times and then you will see that you will be directed to the screen that is in secret and from where you will be able to check the IP address. You will also be able to locate the option of updating the software and then you need to press the click button.
Restart the Roku:
Well, most of the time the issue is nothing but it is a simple glitch that is causing the issue. If you are looking to resolve the issue, what you need to do is to make sure that you switch off the device.
After switching off the device, you need to unplug all the cables out. After unplugging the cables, the device is going to stay like that for a minute or so. After the minute is over, plug the wires back in, and then switch on the device.
When you switch on the device, you will see that the issue is resolved. If you are still experiencing the Roku error code 013.50, then this will mean that you need to try on the next step.
Well, what you can also do is to try the same steps with the router too and this might help you to resolve the issue.
Check the ethernet cable:
There are times when you will notice that the issue that you are facing is a result of the loose ethernet cable. When the ethernet cable is loose, then it might result in the Roku error code 013.50.
This is because the connection has not been made properly. In order to resolve it, you need to make sure that you reinsert it. If that is not working out, then you can change the port or change the wire if you see that there is something wrong with the wire.
In the case of a Wi-Fi connection, make sure that the Roku device and the router are pretty close to each other for a strong connection.
If even after trying all these tapes you are still not able to resolve the issue, then do not worry as our experts will take care of you. They will provide you with the most simple and fast solution or you can visit our website
